Atlas / Agent platforms and enterprise agents / Decagon
Decagon
AI Market Atlas · by Pro Pluribus
Decagon
Support agents driven by plain-language procedures; launched a gateway for customers' personal agents. Reportedly exploring a sale (Oct) †.
What it offers
Main offerings
- Decagon
- Customer-support automation.
Recent news
- Decagon reportedly explores a sale; ServiceNow denies interestA $4.5B support-agent leader weighing an exit signals consolidation pressure in customer-service agents.PYMNTS ↗
- Decagon unveils a Personal Agent Gateway and Voice 3Lets businesses handle traffic from customers' own AI agents, the same theme as Sierra's protocol.Business Wire via Morningstar ↗
- Decagon reaches $100M annualized revenueMore than doubled from $44M at end of 2025Sacra ↗
- Decagon completes first employee tender at $4.5BMore than 300 employees could sell shares, a sign of investor confidence after its January Series DSacra ↗
Compiled from public sources by Pro Pluribus; updated 16 Oct 2026. General information, not advice. Company names and logos belong to their owners and are used to identify them, without affiliation or endorsement. Terms