Services

Talk. Learn. Build. Operate.

Start with a free conversation, focused on your priorities and opportunities.

01 / The building blocks

Four building blocks.

Most clients move through them in order. None requires the next.

1 · Talk

Conversation + preliminary assessment

Thirty minutes on your operations, your AI direction, and whether Pro Pluribus can help you. Then an hour-long preliminary assessment on strategy, people, and process, and a written assessment I walk you through: where AI can create value in your operation, where it won’t, what I’d recommend doing first, and what the work would cover. Free, confidential, and no commitment.

2 · Learn

Team training

Training that makes your team genuinely fluent with AI, from a single working session to a multi-week program, built around your actual workflows, not generic demos. Prompting that holds up in real work, guardrails people actually follow, and exercises your team keeps using after the training ends. Often the fastest way to surface where AI belongs in your business.

December open cohort. When it’s one person or a few rather than a whole team, a scheduled course is the lighter start: two live Claude sessions on December 9 and 10, delivered through the network. See the tracks and dates →

3 · Build

Information and workflows

Every engagement starts with a roadmap: your strongest opportunities, ranked, with honest build, buy, or skip calls. Then the work, quick wins first: intelligence that sharpens decisions, and tasks taken off your team’s plate, delivered in sprints that take the friction out of how your business runs today.

Every piece of work is scoped before it starts and staffed to fit: sometimes I build, sometimes I configure what you already own, sometimes I bring in specialists, and I lead it directly throughout.

4 · Operate

Transformation and steering

Changing what the business can do, one earned step at a time: AI built into core systems, end-to-end processes reworked, new offerings where the numbers support them, steered over time, not launched as a single project.

Along the way, the AI has to stay trustworthy. For pilots that stalled and output nobody trusts, that means validation design, testing regimes, and error protocols, the discipline I run in my own production AI system, installed in yours at the right size.

Fractional operating partner. Ongoing senior attention across the full operating loop (sense, analyze, propose, implement, measure), with builder capability included. The AI leadership seat, rented instead of hired, for as long as that’s the right answer.

Whatever the work needs.

I’m hands-on in every engagement. When the work calls for more than my own hands, I bring in what it needs: 50+ vetted partners, from specialist tools to dedicated AI development teams; AI specialists who help shape the right solution; and training, from short sessions I run myself to full programs delivered through the network. Pro Pluribus is an independent WSI Certified AI Consultancy, so that capacity is there from day one rather than assembled per project.

You get the resources the work calls for. I stay in the work.

WSI Certified AI Consultancy
02 / Where AI creates value

Identify where AI matters. Prioritize the opportunities. Get the right solutions implemented.

AI from better information to business transformation

The Pro Pluribus AI Adoption Framework maps the territory: four areas of the business, three levels of ambition. Every engagement finds its opportunities on this map, and earns its way upward.

Product & ServiceDesign, build, and deliver what you sell
Go-to-MarketReach, engage, and convert customers
OperationsRun the business, day to day
FinancePlan, measure, and fund the business
Level 3 · Systems
Business transformation
Change what the business does, or how it operates.

AI-enabled products and services

Redesign the customer experience

Rework end-to-end processes

Forward-looking planning and forecasting

Level 2 · Tasks
Workflow improvement
Improve how the business works today.

Speed up content and design work

Automate campaign and follow-up work

Automate repetitive tasks and handoffs

Automate reconciliation and close

Level 1 · Information
Intelligence
See the market and the business clearly, before anything changes.

Customer feedback, synthesized

Market and prospect intelligence desks

Operating visibility in one place

Reporting that arrives in time to matter

Information sharpens decisions without changing how the work is done, the lowest-risk place to start. Tasks pay for themselves quickly. Systems change what the business can do. Build works the bottom two rows; Operate steers toward the top, and the map keeps everyone honest about which is which.

03 / The method

Four principles, no exceptions.

Workflows first, technology second.

Every engagement starts with your operating problem. If the right fix is a spreadsheet, you’ll get a spreadsheet, and the AI budget goes where AI actually pays.

Ship fast, right-sized.

First fixes land in days or weeks, not quarters. Small problems get small solutions; the discipline is matching the investment to the gap, not to the ambition of the proposal.

Trust is designed in.

AI fails silently, in the shape of good work. So anything AI-powered gets checks between steps, review where the stakes are high, testing before changes ship, and security built in from the first step: your data protected by design, not bolted on later. Right-sized versions of what I run in my own production system daily.

No lock-in.

Everything comes documented for handoff. When I left my own eleven-year operating role, I wrote the runbook covering every system I’d built. Your systems get the same treatment from day one.

Start with a conversation.

Bring whatever you’re working on: a stalled pilot, a role you’re about to post, a process nobody can explain. Straight answers, no pitch deck.

Book a 30-minute conversation Free. Confidential. No commitment required. Prefer email? [email protected]