Not commentary from the sidelines, lessons written down while doing the work, published when they’ve earned it.
Operational understanding is finally becoming buildable. Seven systems from eleven years inside one company, and why the value was never the technology. The argument this practice is built on.
Six lessons from building and operating a production AI system: the judgment boundary, silent failure, AI’s working conditions, and why reliable AI is an operations problem. The sequel, at full depth.
The thesis is published; the sequel is in final draft. If you’d like it when it lands, say so when you book a conversation. No newsletter machinery; I’ll just send it.
Automate the work between the judgments, and be deliberate about which judgments you hand over. If you want that applied to your operation, that’s a conversation.
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